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Automated remarketing: multi-channel customer care with SMS/Email/WhatsApp & Meta/Google
In the nail industry in Europe, customers often have a clear return cycle: on average every 6–8 weeks need nail maintenance, or there are special occasions such as birthdays, festivals, holidays. If the salon knows how to activate automatic remarketing, the salon will not only keep old customers coming back regularly but also increase the lifetime value (LTV) of each customer. SPS/S-POS is designed to help Vietnamese nail salon owners easily deploy multi-channel remarketing, from SMS, Email, WhatsApp to Meta/Google ads. Why is automated remarketing important? Increase return rate: A timely maintenance schedule reminder can increase the return rate by 20–30%. Personalize the experience: Birthday messages with small vouchers both show care and encourage bookings. Reduce dependence on new advertising: The cost of finding new customers is often 5–7 times higher than retaining old customers. Important triggers The SPS/S-POS system allows defining many automatic triggers, suitable for customer behavior:
Tất cả bài viết
Automated remarketing: multi-channel customer care with SMS/Email/WhatsApp & Meta/Google
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Check-in QR/Tablet: From the door to data.
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Automated remarketing: multi-channel customer care with SMS/Email/WhatsApp & Meta/Google
In the nail industry in Europe, customers often have a clear return cycle: on average every 6–8 weeks need nail maintenance, or there are special occasions such as birthdays, festivals, holidays. If the salon knows how to activate automatic remarketing, the salon will not only keep old customers coming
CRM & Cohort segmentation CRM – Prioritize the right customers, at the right time
In the context of the increasingly competitive nail industry in Europe, “retaining old customers – nurturing new customers” has become the key to sustainable growth. Not only stopping at attracting customers, Vietnamese nail salons need a smart management tool to classify customers and implement personalized care. RFM and Cohort
Compliance & Insurance – Safe Operations for Brand Value
In the European nail industry, legal compliance and operational safety are not only mandatory requirements, but also an important part of building a professional image, enhancing brand value and differentiating from competitors. Customers today are increasingly concerned about the safety, transparency and social responsibility of nail salons, so managing
Tăng trưởng bằng dữ liệu: Check-in, CRM, Hiệu suất nhân viên & Remarketing
Automated remarketing: multi-channel customer care with SMS/Email/WhatsApp & Meta/Google
In the nail industry in Europe, customers often have a clear return cycle: on average every 6–8 weeks need nail maintenance, or there are special occasions such as birthdays, festivals, holidays. If the salon knows how to activate automatic remarketing, the salon will not only keep old customers coming
CRM & Cohort segmentation CRM – Prioritize the right customers, at the right time
In the context of the increasingly competitive nail industry in Europe, “retaining old customers – nurturing new customers” has become the key to sustainable growth. Not only stopping at attracting customers, Vietnamese nail salons need a smart management tool to classify customers and implement personalized care. RFM and Cohort
Compliance & Insurance – Safe Operations for Brand Value
In the European nail industry, legal compliance and operational safety are not only mandatory requirements, but also an important part of building a professional image, enhancing brand value and differentiating from competitors. Customers today are increasingly concerned about the safety, transparency and social responsibility of nail salons, so managing